Join Our Team

Are you passionate about home decor, an elevated lifestyle and interior design? Are you looking to join a small but dynamic team with opportunity for growth? Check out our open positions below and read through the job descriptions to see if you would be a good fit!

ASSISTANT SHOP MANAGER

SWANK by Design (SBD) is an established lifestyle shop and interior design firm located in the Central New York area and seeks a qualified Assistant Shop Manager. We are looking for an individual who can deliver an inspiring and engaging customer experience while taking an active role in shaping the SBD brand culture for both our online and brick + mortar shops. The candidate will manage the day-to-day operations of the SBD shop including staffing, store compliance, inventory management, merchandising, promotions and exceptional customer service.

The ideal candidate will see possibilities and beauty in every direction and will represent the SBD brand with kindness, clear communication, dynamic connection and passion. They will utilize company resources to plan store objectives and events and assist the Owner, Shop Manager and Marketing Assistant in making creative and impactful decisions. They will take an entrepreneurial approach to driving sales and build a community around the SBD brand culture through an elevated retail experience, which is key to the role.

REQUIREMENTS:

  • 2+ years retail management experience, preferably in home decor or interiors.
  • Must work Saturdays. Note: There are no exceptions to this requirement.
  • Knowledge of and proficiency in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
  • Ability to lift and mobilize large items, up to 50 lbs. while utilizing appropriate equipment and safety techniques.
  • Candidate must live in the area and have a dependable car.

A Bachelor’s Degree in business, marketing or merchandising is a plus but is not required.

    This role is a 30-40 hour per week, key holding position and will require you to be present at our location at 2 Broad St., Hamilton, NY. This is not a work from home or remote position.

    OUR IDEAL CANDIDATE:

    • Possesses strong leadership skills and has experience in working in a highly creative and elevated retail environment.
    • Has a clear, kind and collaborative communication style, both verbal and written.
    • Is a team player.
    • Demonstrates outstanding customer service skills.
    • Possesses exceptional attention to detail and is able to take an analytical approach to day-to-day operations.
    • Is driven and self-motivated and displays a positive attitude.
    • Has high standards in the matters of professionalism and accountability.
    • Possesses a goal-oriented mindset and an eagerness to meet personal, shop and brand goals.
    • Has the ability to oversee all levels of customer service, from client relations, sufficient inventory levels and after sale follow throughs, to visual presentation and cleanliness of the shop.
    • Has the ability to positively impact results in sales, inventory efficiency and visual presentation.
    • Possesses a strong desire to build sincere, dynamic, efficient and long-term connections with customers, team members and the community.
    • Has the ability to troubleshoot, identify problems and implement creative solutions.
    • Demonstrates strong styling and merchandising skills.
    • Possesses exceptional time management skills.
    • Understands and embraces the SBD culture and upholds company standards.

    RESPONSIBILITIES:

    • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service.
    • Maintain systems and accuracy of records associated with cash, receipts, inventories and employee attendance.
    • Analyze monthly store performance, sell through and business trends.
    • Manage and support stock levels and support the buyer on inventory needs and re-orders.
    • Proactively support the SBD Marketing Assistant and cultivate a community to increase brand awareness.
    • Help implement and maintain all merchandising directives and ensure execution of effective merchandising strategies.
    • Support management in monthly budgeting, KPI’s and daily/monthly goals.
    • Ensure a positive and professional cooperative team environment that promotes trust, integrity and superior performance standards, leading by example.
    • Help recruit, train and develop shop staff.
    • Manage day-to-day operations at store level such as bank drops, cleaning crews, company protocols, and system requirements.
    • Receive and process incoming shipments of new product, including the reporting and handling of damaged items and short ships.
    • Restock as items are sold.
    • Assist with merchandising/display and general storefront upkeep. Light cleaning is required.
    • Performs other duties as assigned.

    IMPORTANT NOTE: This is a retail position and while they may overlap in both skill set and responsibilities from time to time, the position as Assistant Shop Manager is not a design position within our Interior Design firm.

    HOW TO APPLY:

    Please email the following items to Erika at swank@swankbydesign.com with “Assistant Shop Manager” in the subject line:

    1. Your resume, complete with relevant recent work experience and professional references.
    2. A cover letter expressing why you want to join the SBD Team and what sets you apart.

    SWANK Inc. is an Equal Opportunity Employer

    We celebrate diversity and are committed to creating an inclusive environment for all employees.

    RETAIL ROCKSTAR

    We are looking for an individual who can deliver an inspiring and engaging customer experience by helping our amazing customers fulfill their wishes in our retail shop and online platforms. Your role will support the SBD Team, enabling everyone to perform their responsibilities in an organized and timely fashion, which is consistent with the operating practices of the business.

    The ideal candidate will see possibilities and beauty in every direction and will represent the SBD brand with kindness, clear communication, dynamic connection and passion. They will drive sales and build a community around the SBD brand culture through an elevated retail experience, which is key to the role.

    REQUIREMENTS:

    • 2+ years of retail experience, preferably in home decor and/or interiors.
    • Must work two Saturdays a month. Note: There are no exceptions to this requirement.
    • Computer skills a must.
    • Knowledge of Mac preferred.
    • Knowledge of and proficiency in Microsoft Office.
    • Social Media savvy – specifically Facebook, Instagram and Pinterest.
    • Able to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques.
    • Candidate must live in the area (or be willint to commute) and have a dependable car.

    OUR IDEAL CANDIDATE:

    • Loves interior design and home decor.
    • Is outgoing, friendly and able to hold a conversation.
    • Is driven to provide exceptional customer service.
    • Must be reliable, self-motivated and a quick learner.
    • Is proactive, resourceful and not afraid to ask questions.
    • Is exceptionally detail oriented and very organized.
    • Thinks quickly on his/her feet and is flexible.
    • Possesses a strong work ethic and lots of class.
    • Is comfortable working alone and/or with a team and is a clear, effective communicator.
    • Enhances SBD’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
    • Possesses a personal presentation that reflects a strong professional image and the values of SBD.

    RESPONSIBILITIES:

    • Opening + Closing
    • Greeting customers, answering questions both on the floor, on the phone, online and on social media.
    • Completing and tracking sales using our POS system.
    • Receiving and processing shipments of new product, including the handling of damaged items and short ships.
    • Restocking as items are sold.
    • Assisting with merchandising/display and general storefront upkeep. Light cleaning is required.
    • Review and attend to emails.
    • Running necessary errands as directed by the Founders.
    • Other duties as assigned.

    This role is a 20+ hour per week, key holding position and will require you to be present at our location at 2 Broad St., Hamilton, NY. This is not a work from home or remote position.

    NOTE: This is a retail position and while they may overlap in both skill set and responsibilities from time to time, the position as Retail Rockstar is not a design position within our Interior Design firm.

    HOW TO APPLY:

    For consideration, please submit a pdf of your resume along with a cover letter expressing why you want to work for SWANK By Design and what sets you apart to Erika at swank@swankbydesign.com with “Retail Rockstar” in the subject line.

    SWANK Inc. is an Equal Opportunity Employer

    We celebrate diversity and are committed to creating an inclusive environment for all employees. 

    MARKETING ASSISTANT

    SWANK by Design (SBD) is an established interior design firm and lifestyle shop located in the Central New York area and seeks a qualified Marketing Assistant to oversee our advertising efforts and to drive sales and build brand awareness via consistent marketing for our retail, online and interior design platforms.

    QUALIFICATIONS:

    • Bachelor’s degree in marketing or comparable 4+ years of work experience in marketing.
    • 2+ years of recent social media publishing experience, including Instagram.
    • Experience with creating and maintaining marketing campaigns.
    • Experience with online marketing, including social media and content marketing.
    • Strong social media account knowledge including Instagram and Facebook.
    • Strong eye for social-friendly content, with ability to understand what will perform well.
    • A sharp eye for deciphering what is and what is not good content for social media platforms.
    • Working knowledge and experience using MS Office Suite (Excel, Word, Outlook and PowerPoint).
    • Strong copywriting capabilities with particular attention to proper grammar and spelling.
    • Ability to work well under tight deadlines and to manage and prioritize multiple tasks independently.
    • Thrives in a team setting and can take direction well.
    • Strong written and verbal communication skills to articulate clearly with vendors, freelancers and customers.
    • Excellent interpersonal skills for representing SBD in public, during media events, workshops and product launches.
    • Good computer skills for generating reports, viewing marketing metrics, extracting data and sharing this information with the Founders in project and status updates.
    • Fluency in Photoshop, Adobe, Dropbox and Canva preferred, but willing to train.
    • Website management experience preferred, but willing to train.
    • Candidate must live in the area or be willing to commute and have a dependable car.

    RESPONSIBILITIES:

    • Create a comprehensive marketing campaign, strategy, and implementation plan for both SBD’s retail offerings and interior design services.
    • Create, execute and maintain a comprehensive marketing calendar.
    • Maintain existing brand and image that attracts customers to SBD’s retail offerings and interior design services.
    • Measure the ROI of various advertising methods and monitor and report on effectiveness of different marketing communication styles and strategies.
    • Plan, create, and publish content (links, photos, videos) that will live directly on SBD’s marketing channels.
    • Support day to day operations of various social media platforms, including Facebook and Instagram, etc.
    • Generate, edit, publish and share daily content on social media platforms.
    • Craft appropriate and accurate copy in accordance with SBD brand guidelines and make informed decisions based on what is relevant for our accounts and what is not.
    • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
    • Develop successful marketing strategies and campaigns for new products and services that attract retail foot traffic and increase purchasing.
    • Oversee the creation and publication of all marketing material in line with the marketing plan.
    • Maintain effective internal communications to ensure that all SBD team members are kept informed of marketing objectives on both the retail and design fronts.
    • Represent SBD in knowledgeable and positive manner in public showings, social gatherings and community organizations that may lead customers to shop at SBD and to utilize our design services.
    • Update the SBD website as needed.
    • Develop, organize and market quarterly SBD Workshops.
    • Create monthly retail + design newsletter and maintain email list in Constant Contact.
    • Create, schedule and publish Instagram posts, reels and stories.
    • In-store retail event creation, marketing and implementation.
    • Variety of ad hoc projects that contribute to the daily maintenance of multiple social properties.
    • Perform other duties as assigned.

      This role is a 20-30 hour per week, key holding position and will require you to be present at our location at 2 Broad St., Hamilton, NY. This is not a work from home or remote position.

      HOW TO APPLY:

      Please email the following items to Erika at swank@swankbydesign.com with “Marketing Assistant” in the subject line:

      1. Resume + Portfolio of marketing projects you’ve taken the lead on.
      2. Cover Letter expressing why you want to join the SBD Team and what sets you apart.

      SWANK Inc. is an Equal Opportunity Employer

      We celebrate diversity and are committed to creating an inclusive environment for all employees. 

      INTERIOR DESIGNER

      SWANK by Design (SBD) is an established interior design firm located in the central New York area and seeks an Interior Designer to assist in all aspects of the design process, both creative and clerical. Excellent design sense and aesthetic is very important. Candidate must be highly organized and detailed oriented and able to multi-task multiple items and projects at one time.

      QUALIFICATIONS

      • Bachelor’s Degree in Interior Design from an accredited school.
      • 4+ years of interior design experience, preferably with a residential firm.
      • Highly skilled in AutoCAD and SketchUp.
      • Knowledge of and proficiency in Adobe Creative Suite and Microsoft Office.
      • Strong understanding of design industry related language.
      • Knowledge of furniture, finishes, materials, color selections, and specifications for residential environments.
      • Ability to lift 50+ lbs. and help haul heavy samples and small furniture items during presentations or installations.
      • Candidate must live in the area and possess a valid driver’s license, current automobile insurance and a dependable car.
      • ASID membership a plus, but not required.

      RESPONSIBILITIES:

      • Consistently bring great, fresh ideas to the team that are project appropriate and in line with the SBD aesthetic, the client’s wishes and the project needs.
      • Work on projects from all phases of design through installment, including but not limited to CAD drawings, sourcing, procurement, scheduling, and negotiating.
      • Work directly with a team to guide, create, and present presentation boards to include CAD drawings, elevations, mood boards, FF&E, surface materials, color palettes, and lighting.
      • Ability to independently read, review comprehend and edit architect’s drawings – including conceptual space plans, furniture plans, reflected ceiling plans, demo plans, plumbing plans, electrical plans and key elevations – and assess the documents for modifications and final review and approval by Principal Designer.
      • Generate plan specifications based on client needs and contract requirements.
      • Provide design support and administration during all phases of execution and completion of design concepts and projects.
      • Source and work with outside vendors to procure and coordinate all furniture, fixtures, & accessories.
      • Manage multiple projects at once and maintain a daily task list for assigned projects. (Basecamp knowledge a plus, but willing to train.)
      • Ability to effectively utilize space, sketch designs and identify materials and furnishings within a budget.
      • Attend design meetings with clients and Principal, keep detailed notes of discussions and follow up on details.
      • Produce detailed space plans, floor plans, elevations, drawings and perspectives as assigned.
      • Provide administrative support and handle any errands and projects that arise.
      • Collaborate with Principal on design concepts, the selection and specifications of furniture, fixtures and finishes, and the creation of color stories and mood boards.
      • Coordinate with vendors, manufacturers and trades people.
      • Oversee & coordinate tracking, deliveries and project spreadsheets. (This requires proficiency in Excel.)
      • Manage budgets and schedules. (This requires proficiency in Excel.)
      • Perform efficient site measures, take notes and gather information.
      • Research and source materials and methods of construction.
      • Obtain pricing for items outlined by Principal, generate accurate proposals and process orders.
      • Work with Principal and the SBD Team to implement designs on project installs and photo shoots.
      • Update job knowledge by participating in educational/training opportunities.
      • Perform other duties as assigned.

      COMPETENCIES:

      • Ability to work in a fast-paced environment and prioritize time in a flexible manner.
      • Outstanding organizational and time management skills.
      • Excellent problem solving and follow up skills.
      • Proactive, resourceful and not afraid to ask questions.
      • Strong and confident communication skills, able to interface well with clients and vendors.
      • General understanding of designer trade and renovation processes.
      • Enhances SBD’s reputation by accepting ownership for accomplishing new and different requests, and expresses a willingness to explore opportunities to add value to job accomplishments.
      • Possess a personal presentation that reflects a professional image and the values of SBD.

      This role is a 30-40 hour per week, key holding position and will require you to be present at our location at 2 Broad St., Hamilton, NY. This is not a work from home or remote position.

      HOW TO APPLY:

      Please email the following items to Erika at swank@swankbydesign.com:

      1. Resume + Portfolio (including recent work, mood boards and space plans).
      2. Cover Letter expressing why you want to join the SBD Team and what sets you apart.

      SWANK Inc. is an Equal Opportunity Employer.

      We celebrate diversity and are committed to creating an inclusive environment for all employees.

      JUNIOR INTERIOR DESIGNER

      SWANK by Design (SBD) is an established interior design firm located in the central New York area and seeks a Junior Interior Designer to assist in all aspects of the design process, both creative and clerical. Excellent design sense and aesthetic is very important. Candidate must be highly organized and detailed oriented and able to multi-task various tasks and projects at one time.

      REQUIREMENTS:

      • Embraces and can translate the SBD style + aesthetic into client projects.
      • Bachelor’s degree in Interior Design from an accredited school preferred.
      • 2+ years of Interior Design experience at a residential design firm preferred.
      • Proficient in AutoCAD and SketchUp a must.
      • Ability to effectively utilize space, sketch designs and identify materials and furnishings within a budget.
      • Ability to read and comprehend architect’s drawings.
      • Highly skilled in Adobe Creative Suite and Microsoft Office.
      • Strong understanding of design industry related language.
      • Knowledge of furniture, finishes, materials, color selections, and specifications for residential environments.
      • General understanding of designer trade and renovation processes.
      • Ability to lift 50+ lbs. and help haul heavy samples and small furniture items during presentations or installations.
      • Candidate must live in the area and possess a valid driver’s license, current automobile insurance and a dependable car.

      COMPETENCIES:

      • Ability to work in a fast-paced environment and prioritize time in a flexible manner.
      • Outstanding organizational and time management skills.
      • Excellent problem solving and follow up skills.
      • Proactive, resourceful and not afraid to ask questions.
      • Strong and confident communication skills, able to interface well with clients and vendors.
      • Accepts ownership for accomplishing new and different tasks while exploring opportunities to add value to job accomplishments.
      • Possess a personal presentation that reflects a professional image and the values of SBD.

      RESPONSIBILITIES:

      • Attend design meetings with clients and Principal, keep detailed notes of discussions and follow up on details.
      • Produce detailed space plans, floor plans, elevations, drawings and perspectives as assigned.
      • Provide administrative support and handle any errands and projects that arise.
      • Collaborate with Principal on design concepts, the selection and specifications of furniture, fixtures and finishes, and the creation of color stories and mood boards.
      • Coordinate with vendors, manufacturers and trades people.
      • Oversee & coordinate tracking, deliveries and project spreadsheets. (This requires proficiency in Excel.)
      • Manage budgets and schedules. (This requires proficiency in Excel.)
      • Perform efficient site measures, take notes and gather information.
      • Research and source materials and methods of construction.
      • Obtain pricing for items outlined by Principal, generate accurate proposals and process orders.
      • Work with Principal and the SBD Team to implement designs on project installs and photo shoots.
      • Update job knowledge by participating in educational/training opportunities.
      • Other duties as assigned.

      This role is a 30-40 hour per week, key holding position and will require you to be present at our location at 2 Broad St., Hamilton, NY. This is not a work from home or remote position.

      HOW TO APPLY:

      Please email the following to Erika at swank@swankbydesign.com:

      1. Resume + Portfolio (including recent work, mood boards and space plans).
      2. Cover Letter expressing why you want to join the SBD Team and what sets you apart.

      SWANK Inc. is an Equal Opportunity Employer.

      We celebrate diversity and are committed to creating an inclusive environment for all employees.